what do we do with your information?

Personal Information

As a Cavinona Wine Club member we collect the personal information provided such as your name, address and email address. By visiting our website we also automatically receive your IP address which helps us learn about your browser and operating system.

Email Marketing

With your permission, we send you emails about our membership, exclusive offers, events, events and product updates. You will always have the ability to unsubscribe from any of these communications at any time.

How Do You Get My Consent?

When you provide us with personal information to complete a transaction or membership registration, verify your credit card, place an order or arrange for a delivery, you consent to the collection of information needed to complete the specific request. 

Any request for additional personal information for any other reason, such as marketing, we will request consent, or provide you with an opportunity to say no. You will always have the ability to unsubscribe from any of these communications at any time.

How Do I Withdraw My Consent?

At any time you may withdraw your consent and/or unsubscribe from our services by contacting us at


Whats Required By Law

We may be required to disclose your personal information only If required to do so by law, a legal authority, a court order, or in the event of a violation of our Terms of Service.


Shopify Inc.

The Cavinona Wine Club and membership is hosted on Shopify Inc who provide us with the online e-commerce platform that allows us to offer our services to you.

Your data is stored through Shopify’s data storage databases and the general Shopify application. They store all data on a secure server network behind a firewall. For more information on Shopify's privacy policy, click here.


When signing up for membership, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, and American Express.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.


What it means

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either yourself or Cavinona. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Legal Drinking Age

By using this site, you represent that you are of legal drinking age in the Province of Ontario.


We Reserve The Right

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes we will provide notification as to what specifically has been updated.



If you would like to assess, correct, amend or delete any personal information you have provided, or if you need to register a complaint or simply want more information, please contact our Privacy Compliance Officer at

Get in touch

Have questions about anything?